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Cookie Policy

Last updated: November 13, 2020

TGR1.618 Limited (“Iris” or “we” or “us“) uses cookies on our website (irislistenwell.com) (the “Website“), which amongst other things, help us to better understand how visitors use our Website. This, in turn, allows us to continuously improve the contents and functionalities on our Website. Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs.

Websites generally must get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you.

You can set your cookie preferences when you arrive at our Website.

Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented.

The table below explains what cookies we use on our Website and why we use them. We also state in the table whether a cookie is a “persistent” or “session” cookie. The difference is that:

  • Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the Website that created that particular cookie. For example, where a “persistent cookie” is used on a Website to remember your log-in details, you will not need to enter those details each time you visit that Website.
  • Session cookies allow Website operators to link the actions of a user during a browser session. A browser session starts when you open the Website and finishes when you close the Website window. Session cookies are created temporarily. Once you close the Website, all session cookies are deleted.

Performance

Performance cookies collect information about how visitors use a website (for example, which pages users go to most often and if they get error messages). These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous. We only use such information to improve our Website.

Cookie Name Purpose Persistent / Session
Google
Analytics
_ga These cookies are used to collect anonymous information about how visitors use our Website. We use the information to compile analytical reports which help us improve our Website. The cookies collect information such as the number of visitors to our Website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which webpages they visited. Persistent
Google
Analytics
_gid Used by Google Analytics to track site performance – for further information, please read Google’s overview of privacy and safeguarding data Session
WebToffee cookieconsent_status Track user GDPR cookie consent options Persistent
WordPress PHPSESSID PHP sessions ID Persistent
WordPress wordpress_logged_in_* WordPress user logged in Persistent
WordPress wordpress_test_cookie WordPress authentication check Session
Hot Jar _hjClosedSurveyInvite Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. Persistent
Hot Jar _hjDonePolls Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. Persistent
Hot Jar _hjMinimizedPolls Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. Persistent
Hot Jar _hjDoneTestersWidgets Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. Persistent
Hot Jar _hjIncludedInSample Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. Persistent
Hot Jar _hjShownFeedbackMessage This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show. Persistent
Hot Jar _hjid Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. Persistent

About this cookie policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

What are cookies ?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Cookie Policy Options” link at the bottom of your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.